Refund & Guarantee Policy
Last updated: October 14, 2026 · Effective: October 14, 2026
Do the full 28-day reset and take a tape measure to your own waistline. If your waist-to-height ratio hasn't moved, one email gets every dollar back — no labs, no forms, no runaround.
1.What the guarantee covers
The guarantee is built on one number: your self-measured waist-to-height ratio. It is not tied to reaching any specific number, and not to any blood test, lab value, or health marker. Your coach logs your starting measurement on your kickoff call and sets your Reset start date. Your guarantee window is the 28 days of your Reset. If you complete the Reset and your waist-to-height ratio has not moved downward at all by the end of it, you get a full refund of your one-time payment.
This is a promise about a measurement you take at home. It is not a promise about A1C, blood sugar, weight, or any medical outcome — those stay between you and your doctor.
2.What "complete the Reset" means
The whole page fits in three steps:
- Measure at the start. Complete your 1-on-1 kickoff call. Your coach records your starting waist-to-height measurement and picks your start date — that date opens your 28-day window.
- Do the Reset. Check off at least 80% of your meals as you eat them — the same one tap you'd be doing anyway. That's how we both know the Reset was done.
- Measure at the end. On day 28, measure your waist the same way you did on the call — midway between your lowest rib and hip bone, relaxed — and enter it in the app.
That's it. No weekly check-ins required, no forms, nothing else to submit.
3.How to request your refund
One email. Send it through our contact page from the email address on your account with the subject "Guarantee," within 30 days after your window ends. We'll check the start and end measurements in your app and, if your ratio didn't move, refund your full one-time payment to your original payment method within 5 business days. Your access ends on the refund date.
4.Other refunds & chargebacks
Outside the guarantee, the one-time payment is generally non-refundable except where required by law. If you have a billing problem or think you were charged in error, please contact us first at Contact us — we'll almost always sort it out faster than a bank dispute. There is no subscription and nothing renews automatically, so there is never anything to cancel.
5.Contact
Questions about this policy or a refund request? Reach us at:
GFit Nutrition, LLCPO Box 527
Abington, PA 19001
Email: Contact us